Helpful for service navigation and common pharmacy questions. For urgent or severe symptoms, use NHS 111, urgent care, or emergency services.

Discuss ear infection symptoms, suitability for treatment, and safe next steps in a private consultation. Consultation fee is £20 and treatment is £18 where appropriate.
Service summary
Pay a fixed booking deposit of £20.00 online. Treatment is only supplied if clinically appropriate after the consultation.
If you fail to attend your booked date and time, the GBP 20 booking deposit is non-refundable.
About this service
Ear infection (Otitis externa) provides focused pharmacy support for ear symptoms, wax concerns, or ear health checks depending on the service selected.
The team will ask about pain, discharge, hearing changes, dizziness, previous ear problems, and any treatments already tried.
Where the service is suitable, you will receive clear advice, treatment guidance, or microsuction support as appropriate.

Ear care
Ear infection (Otitis externa) with focused ear health assessment.
Consultation £20
Treatment £18
Referral advice
Convenient local assessment for common ear concerns.
Helps identify when symptoms need urgent or specialist care.
Clear advice on self-care, treatment use, and avoiding further irritation.
Microsuction services can support patients affected by troublesome wax where suitable.

Ear assessment
Symptoms and suitability are checked before treatment advice.

Assessment
The team reviews symptoms, history, and treatment options together.
The pharmacist or trained team member will ask focused questions about your symptoms, health history, medicines, allergies, and any relevant risk factors.
You will be told whether the service is suitable before anything is supplied or administered.
If the service is not suitable, the team will explain the safest next step, such as contacting your GP, NHS 111, urgent care, or another specialist service.

Before ear care
Share symptoms, ear history, and any treatments already tried.

Next steps
Leave with clear advice on treatment, ear care, and follow-up.
The service is provided privately, so the pharmacy team will explain the price and any treatment costs before you continue.
This page provides service information only. Final suitability, eligibility, clinical details, and next steps are confirmed by the pharmacy team.
For severe symptoms, chest pain, breathing difficulty, stroke symptoms, severe allergic reaction, confusion, or rapidly worsening illness, use urgent care, NHS 111, or 999 as appropriate.
Booking deposit: £20.00. Remaining balance due in the pharmacy: £5.00.
If you fail to attend your booked date and time, the GBP 20 booking deposit is non-refundable.